Input 1 not holding it's settings

[Rob]

So there is a bug. When you click on the input selector when it says there's a compatibility issue, the warning goes away, but It shouldn't. I'll fix it.

If you want to test with other pads to try and determine if there is a hardware issue, unplug the cable from the eDRUMin when you switch pads.

[Mylo]

I reread your original post and it seems like there may be a bug. Let me do some testing.

I’ve been watching this thread with interest. I have something similar with my FIELD ride cymbal. If I unplug the bow/edge cable for any reason I lose the edge signal when I plug it back in. I have to go through the entire setup process again. I unplug the cymbal, reset the input, select Roland two zone cymbal, plug the cymbal in and calibrate. Seems to work fine after that... until I unplug it again.

I haven’t had a chance to check the cables and such. I hope to do that today.

[Rob]

I just tested Mylo and I can't reproduce the issue. You are using firmware version 1.0.4.0?

[Mylo]

I just tested Mylo and I can't reproduce the issue. You are using firmware version 1.0.4.0?

Yeah... if you know me at all... you know I’m on the bleeding edge.

Let me do some more testing on my end and see if it is a cable or cymbal issue and I’ll get back to you.

[corunography]

I reread your original post and it seems like there may be a bug. Let me do some testing.

So I just did some more testing... I unplugged everything and did a factory reset. The problem still persists. I even tried attaching non-cymbals (Roland BT-1) and was given the exclamation point in the software. But no LED light blinking. Even when I plug in only the first input. Input 2-4 have not encountered any issues. I can get the first input to work by randomly changing the preset settings. It will work for a little bit, and then revert back to only triggering the edge.

This all seemed to happened when I upgraded the firmware. I wonder if that is the issue. Is it possible to step back to the previous firmware?

I actually ordered a 2nd unit a week or so ago, so I'll be able to find out if my box is defective or if it is a software issue.

[corunography]

I don't know if this helps, but I was just able to get the exclamation mark to appear on input 2:

Here how I did it:
1. unplug everything.
2. Plugin input 1 with a Roland PDX-8 for the first time
3. Set to Mesh Center Piezo
4. Plugin 2nd input with CY13R.

When I plugin the 2nd input using a CY13R that works on other inputs, it displays the exclamation point on input 2. When I hit the cymbal it only triggers edge. BUT, if I set the preset to something else, and then back to 2-zone Cymbal preset it will work. For a short period of time.

I'm using all TRS cables that came with the Roland equipment. Nothing out of the ordinary. Also, if I take the cable from input 1 that fails and plug it into input 4 it works fine. No errors. Works as expected.

[Rob]

When I plugin the 2nd input using a CY13R that works on other inputs, it displays the exclamation point on input 2. When I hit the cymbal it only triggers edge

eDRUMin displays that exclamation mark when there is an electrical connection to a piezo on the ring of the TRS connector. If it detect a piezo there, it treats the input as a dual peizo pad. It does this to avoid applying a voltage to the piezo. Let's a assume for a moment this there really is a short circuit. That means when you hit the bow of the cymbal, current is flowing to both the tip connection and the ring connection. Given that the pad is being treated as dual peizo pad, this will cause it to trigger the sidestick or the rimshot articulation, however the UI interprets this as an 'edge' articulation.

All evidence is pointing to an issue with your pad or the cable.

Here are the changes that I'm going to make to help improve the situation.

1. I'll fix the bug that causes the the "compatibility issue warning" to disappear.
2. Instead to treating the pad as a dual zone piezo, I will simply stop processing the input altogether.

[corunography]

Thank you for looking into this...

I don't think the cable or the pad can be blamed. I currently have 3 working CY13R's. They work on input 2-4. If I take the working cymbal and put it on input 1 with the same cable I get the exclamation mark. Based on what you're saying, it sounds like it's switching between input modes randomly, which could be a result of bad circuitry in the unit...hrm. But it is weird that I can fiddle with the settings and get it to work again sometimes.

I feel like maybe the firmware update caused this somehow. I believe I was using input 1 before with no issue.

Update: I brought in a fresh new cable, and it didn't display the exclamation mark. BUT 1 minute or so later it appeared again. The thing has a mind of it's own!

[Rob]

I will send you a replacement device. I want to test the one you have. Please contact me via technical support:

www.audiofront.net/contactSupport.php