no shipping to Germany

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joerg
Posts: 1
Joined: Mon Nov 13, 2023 12:15 am

no shipping to Germany

Post by joerg »

Hi , its Joerg from Germany,
i was waiting for several month now ,for the availability of the eDrumin 4 .
Now that it is available ,i found out that shipping to Germany is not available in the moment !!!
How is that, and what can be done about it ?
Please help !
Thanks and greeting from Koblenz/Germany
Jörg
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Rob
Site Admin
Posts: 4657
Joined: Sat Aug 01, 2009 2:04 pm

Re: no shipping to Germany

Post by Rob »

I've noticed that German customs (Zott) have been returning some of my orders citing an EU regulation requiring e-commerce platforms to have a European presence. They are doing this to protect "European consumers from hazardous products", but really it amounts to protecting big business.

My estimate is that about 10% of orders to Germany have been returned in the past 3 months.

If you really want the product and are willing to cover the shipping expense (about $15 USD) if the item does not make it through customs, then l'm willing to accept your order.

Just to be clear, the eDRUMin 4 costs 159 USD. If the order got returned to me, I would refund you 144 USD.
mprinz
Posts: 399
Joined: Tue Jan 07, 2020 12:39 pm

Re: no shipping to Germany

Post by mprinz »

Hi guys,

really!?

There tons of chinese cheap trashy crap shipped around the world and the eDRUMin should be a hazardous product.
Man!

This is the website:

https://www.zoll.de/DE/Fachthemen/Verbo ... _node.html

I would try to get someone of the German customs on the phone or email.
Otherwise ... I have some contacts in Switzerland, if that helps, I don't know...

Greetings

Manuel (Germany)
Keigano
Posts: 5
Joined: Thu Aug 22, 2024 10:26 am

Re: no shipping to Germany

Post by Keigano »

hey
i randomly stumbled over this.
since i am in germany aswell i’d like to know if this is still the situation.

cheers
monster251
Posts: 3
Joined: Sun Nov 19, 2023 10:37 pm

Re: no shipping to Germany

Post by monster251 »

Keigano wrote:
Tue Sep 03, 2024 9:37 pm
hey
i randomly stumbled over this.
since i am in germany aswell i’d like to know if this is still the situation.

cheers
I'm also from Germany:

Ordered an edrumin4 back in November 2023 which unfortunately didn't make it through customs. It was returned and rob immediately made a refund. (thanks again!)

However I'm very happy to say that I received my edrumin10 just today! Ordered it back on 26th of august so shipping took just a bit over 3 weeks. Customs fee which I had to pay at delivery was 74,24€.

Really happy to finally call one of these awesome devices my own!

Hope that helps my German edrumin-friends!
mprinz
Posts: 399
Joined: Tue Jan 07, 2020 12:39 pm

Re: no shipping to Germany

Post by mprinz »

I am curious, how many eDRUMins we have in Germany ...
I have four of theses fantastic devices - 4+4+10+8. The eDRUMin8 still got 6 free inputs. I have to collect more pads. :-)
I don't know it any more, but I guess, I bought the 2nd eDRUMin4 right before the eDRUMin10 was released. :shock:
Gernot
Posts: 2
Joined: Wed Feb 07, 2024 4:14 pm

Re: no shipping to Germany

Post by Gernot »

Short experience report of an order to Germany for those who are interested.
Edrum4 ordered on 30.09.24
it was delivered by DHL on 11.10.24.
Customs duty was 33,16€
Everything went smoothly.

:D
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