Problem with your payment system

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soundcreation
Posts: 6
Joined: Sat Apr 22, 2023 3:06 pm

Problem with your payment system

Post by soundcreation »

Hi,
Trying to make a purchase on the edrumin 10 but when I try to pay with a card (not paypal) it seems to think I'm using a paypal account.
Had another person try this and had the same result. They don't have a paypal account either.
Overseas purchase.
Thanks.
soundcreation
Posts: 6
Joined: Sat Apr 22, 2023 3:06 pm

Re: Problem with your payment system

Post by soundcreation »

Sorry if I'm not directing this in the right place but I don't see any contact information for people who are trying to buy your product but are being denied by the payment system.

Please let me know what can be done.

Regards
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Rob
Site Admin
Posts: 4652
Joined: Sat Aug 01, 2009 2:04 pm

Re: Problem with your payment system

Post by Rob »

It might be an issue with your card or the country you are in. My records show that others are not seeing the same issues your are. Where are you from?
soundcreation
Posts: 6
Joined: Sat Apr 22, 2023 3:06 pm

Re: Problem with your payment system

Post by soundcreation »

Taiwan. I'm trying to explain this to Paypal but they don't seem to understand I'm only trying to pay with a credit card and not use paypal itself. The error message says
"You cannot use your PayPal account registered in Taiwan to send payments to, or receive payments from, other PayPal accounts registered in Taiwan"
You're obviously not in Taiwan and I'm not even using paypal, so I'm not sure what's going on here.
Sly
Posts: 110
Joined: Tue Jul 09, 2019 8:43 am

Re: Problem with your payment system

Post by Sly »

soundcreation wrote:
Thu Apr 27, 2023 5:32 am
You're obviously not in Taiwan
It's maybe not so obvious
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Rob
Site Admin
Posts: 4652
Joined: Sat Aug 01, 2009 2:04 pm

Re: Problem with your payment system

Post by Rob »

That makes sense. I'm based in Taiwan, and PayPal Taiwan will not process payments from Taiwan. Ridiculous right? If you would like, we can arrange a sale using a bank transfer. Email me at sales at audiofront dot net if you are interested and we'll sort it out.
soundcreation
Posts: 6
Joined: Sat Apr 22, 2023 3:06 pm

Re: Problem with your payment system

Post by soundcreation »

:D :D oh really!?

That's hilarious.

OK, thanks!
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