MIDI Expression dead after firmware failure :(

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teejayturner
Posts: 2
Joined: Sun Oct 31, 2021 12:30 pm

MIDI Expression dead after firmware failure :(

Post by teejayturner »

Hi all,

I had my MIDI expression (single port) fail during a firmware update and now I can see the device won't power on at all (port has lights for power draw). Is there any fallback to reinstalling the firmware? Assuming not, but thought I'd ask before I order a replacement.


Thanks in advance all,


Todd
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Rob
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Posts: 4681
Joined: Sat Aug 01, 2009 2:04 pm

Re: MIDI Expression dead after firmware failure :(

Post by Rob »

It can be recovered. Please contact me via tech support.

www.audiofront.net/contactSupport.php
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Rob
Site Admin
Posts: 4681
Joined: Sat Aug 01, 2009 2:04 pm

Re: MIDI Expression dead after firmware failure :(

Post by Rob »

If you don't have you transaction ID anymore, just email me at support at audiofront dot net.
teejayturner
Posts: 2
Joined: Sun Oct 31, 2021 12:30 pm

Re: MIDI Expression dead after firmware failure :(

Post by teejayturner »

Thanks Rob. I found my transaction ID and logged a ticket at contact support.

Thanks so much mate :)


Cheers,

Todd
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