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Trouble Updating Firmware

Posted: Wed Feb 24, 2021 1:25 am
by Seinsohn
I have the edrumin 10 and tried to upgrade the firmware using the section within the software but it gets hung up with the “waiting...” message and no amount of waiting seems to solve it. How should I proceed?

Thanks y’all

Re: Trouble Updating Firmware

Posted: Wed Feb 24, 2021 2:25 am
by Rob
You're updating to version 1.4?

Re: Trouble Updating Firmware

Posted: Wed Feb 24, 2021 5:21 pm
by Seinsohn
Yes. Using direct usb. Not a hub.

Re: Trouble Updating Firmware

Posted: Thu Feb 25, 2021 3:05 pm
by Rob
Any luck? Have you tried power cycling the unit? I'm not seeing the issue here, but I did make a small change recently that could be effecting this. I'll need to investigate.

Re: Trouble Updating Firmware

Posted: Thu Feb 25, 2021 8:38 pm
by Seinsohn
Tried power cycling multiple times. No dice. Is there a alternative updating method?

Re: Trouble Updating Firmware

Posted: Tue Mar 09, 2021 4:30 am
by Seinsohn
Hi Rob. Still having this issue. Hoping to hear from you on an alternate method or fix for updating firmware.
Thanks

Re: Trouble Updating Firmware

Posted: Tue Mar 09, 2021 4:34 am
by Rob
I'm not seeing issues here nor from others in the BETA thread. How is your ED10 connected to your computer?

Re: Trouble Updating Firmware

Posted: Tue Mar 09, 2021 4:39 am
by Rob
Nevermind...I see you mentioned it's connected directly to your computer.

Re: Trouble Updating Firmware

Posted: Tue Mar 09, 2021 4:49 am
by Rob
PC or Mac?

Re: Trouble Updating Firmware

Posted: Tue Mar 09, 2021 9:59 am
by Rob
Please try with build 31. If it fails to update, close the app and reopen it. This will cause a file called MEC_log.txt to be copied to your desktop. Email it to support at audiofront dot net and I'll take a look.