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Trigger Not Being Registered
Posted: Sat Mar 12, 2022 2:08 am
by seo
When I try to connect my cymbal triggers it shows "!" on the icon and does not make any sounds. It seems to work every once in a while with a combination of restarts and spamming the pad type. Is there a way around this?
Re: Trigger Not Being Registered
Posted: Sat Mar 12, 2022 3:03 am
by Rob
Read the thread directly below this one.
Re: Trigger Not Being Registered
Posted: Sat Mar 12, 2022 10:50 pm
by seo
@Rob I tried doing the instructions in that thread but can't seem to make the disable check appear on the Mac.
Re: Trigger Not Being Registered
Posted: Sat Mar 12, 2022 10:56 pm
by seo
Is there an alternative command for Macs?
Re: Trigger Not Being Registered
Posted: Sun Mar 13, 2022 12:11 am
by Rob
option-shift-click
You might also want to move on to version 2 BETA, which is probably more stable that version 1.6 at this point. In version 2 I've relaxed the threshold for detecting compatibility issues and it would be great to hear if the changes I made resolve the issue.
Re: Trigger Not Being Registered
Posted: Sun Mar 13, 2022 10:51 am
by seo
@Rob I tried option sift click but that doesn't seem to do anything, where exactly am I supposed to click? And sure I can try updating the firmware. On the app it says it's up to date on 1.6.2.6. How can I try beta v2?
Re: Trigger Not Being Registered
Posted: Mon Mar 14, 2022 6:13 pm
by seo
@Rob Whenever you can, can you let me know where to download the v2 for eDRUMin Control software? The option - shift - click does not work for me so I want to try out the v2 beta that you mentioned to see if my triggers are able to be recognized.
Re: Trigger Not Being Registered
Posted: Mon Mar 14, 2022 11:12 pm
by Rob
Where to click
If you follow that thread, you'll see an image showing where that checkbox is. You need to option-shift-click on the checkbox for it to become visible.
Version 2
viewtopic.php?f=29&t=1460
Re: Trigger Not Being Registered
Posted: Thu Mar 17, 2022 2:08 am
by seo
@Rob thanks I was able to update to v2 but it seems like half my cymbals are still not being recognized/registered...
I am also still not sure what you mean by option shift click. I tried clicking on the screen but that check box does not pop up. Not quite sure how I'm supposed to disable the check. Has that feature been tested on the MacOS? I'm currently on Big Sur 11.6. Thanks.
Re: Trigger Not Being Registered
Posted: Thu Mar 17, 2022 3:14 am
by Rob
Yes, is has been tested in macOS. You need to option-shift-click in the red rectangle. For Windows that's alt-shift-click.
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