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International Shipping to Brazil

Posted: Mon Nov 04, 2024 6:46 pm
by guilhermeafr
Hey, everyone. Hope you're all great!

I live in Brazil and stumbled across the EdrumIn devices while searching for midi interfaces. The EdrumIn 10 instantly got my attention since it's the perfect solution for my DIY A2E project, but before purchasing it, I'd like to understand a little more about Audiofront's international shipping.

After adding the product to my cart, I'm redirected to a page with a couple of shipping options, followed by the payment info (cc or PayPal), even though I haven't added any address or shipping info yet.

So my questions are:
- Do you guys support international shipping for Brazil?
- Are the shipping ETAs already being calculated considering international shipping?
- Have you had any past purchases shipped to Brazil before? I'm a little worried about customs here.

Thanks in advance for your time and support, and congratulations on your products! They're definitely unique in the electronic drumming market.

Re: International Shipping to Brazil

Posted: Tue Nov 05, 2024 10:39 am
by Rob
Yes, I ship items to Brazil from time to time (1 or 2 a month I suspect).

The estimated dates are based on real data if that data is available. I suspect shipping to Brazil takes about a month. Imports into Brazil are taxes very harshly. Promptly paying import duties will make your order arrive as quickly as possible.

Re: International Shipping to Brazil

Posted: Tue Nov 05, 2024 4:21 pm
by guilhermeafr
Awesome, Rob! Thanks a lot.

I'll place my order right now, then. Keep you posted about the delivery