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Problem with your payment system
Posted: Sat Apr 22, 2023 3:10 pm
by soundcreation
Hi,
Trying to make a purchase on the edrumin 10 but when I try to pay with a card (not paypal) it seems to think I'm using a paypal account.
Had another person try this and had the same result. They don't have a paypal account either.
Overseas purchase.
Thanks.
Re: Problem with your payment system
Posted: Wed Apr 26, 2023 2:24 pm
by soundcreation
Sorry if I'm not directing this in the right place but I don't see any contact information for people who are trying to buy your product but are being denied by the payment system.
Please let me know what can be done.
Regards
Re: Problem with your payment system
Posted: Wed Apr 26, 2023 2:30 pm
by Rob
It might be an issue with your card or the country you are in. My records show that others are not seeing the same issues your are. Where are you from?
Re: Problem with your payment system
Posted: Thu Apr 27, 2023 5:32 am
by soundcreation
Taiwan. I'm trying to explain this to Paypal but they don't seem to understand I'm only trying to pay with a credit card and not use paypal itself. The error message says
"You cannot use your PayPal account registered in Taiwan to send payments to, or receive payments from, other PayPal accounts registered in Taiwan"
You're obviously not in Taiwan and I'm not even using paypal, so I'm not sure what's going on here.
Re: Problem with your payment system
Posted: Thu Apr 27, 2023 5:56 am
by Sly
soundcreation wrote: ↑Thu Apr 27, 2023 5:32 am
You're obviously not in Taiwan
It's maybe not so obvious
Re: Problem with your payment system
Posted: Thu Apr 27, 2023 7:23 am
by Rob
That makes sense. I'm based in Taiwan, and PayPal Taiwan will not process payments from Taiwan. Ridiculous right? If you would like, we can arrange a sale using a bank transfer. Email me at sales at audiofront dot net if you are interested and we'll sort it out.
Re: Problem with your payment system
Posted: Thu Apr 27, 2023 1:26 pm
by soundcreation
oh really!?
That's hilarious.
OK, thanks!