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User Manual PDF locking up/crashing

Posted: Sat May 22, 2021 2:25 pm
by Alx_d
Hi,
Every time I open the user manual (download from website and tried from Control app), it will lockup Adobe Acrobat Reader DC 32. I have uninstalled and reinstalled Reader with no change. I can open other PDF files on my computer with no issues what so ever. When it does not lockup and I search the manual , Adobe will show (not responding ) and I will have to kill it. I leave it alone and it recovers only to "not respond" again in a few seconds. Randomly it will not crash but then it will move extremely slow when scrolling down to the point where it will hang for a few seconds then move. Any ideas? Thanks in advance.

Re: User Manual PDF locking up/crashing

Posted: Sat May 22, 2021 2:39 pm
by perceval
If you open this page in Google Chrome and read it online, does it also crash?

https://www.audiofront.net/eDRUMin.pdf

I tried with both computers I have, a Mac OS 12 and Win 8.1, and no problem with the pdf.

Re: User Manual PDF locking up/crashing

Posted: Sat May 22, 2021 3:03 pm
by Mylo
On Windows the manual is stored in the eDRUMin folder in Program Files (x86). I take it and copy it to Dropbox so I can view it anywhere, mainly from my iPad. The PDF installed with the Windows version is working fine for me on Windows and my iPad.

Re: User Manual PDF locking up/crashing

Posted: Fri May 28, 2021 11:30 pm
by Alx_d
Hi,

Thanks for the suggestions. In the end fast find was enabled and this is what crashed PDF in Windows 10 on my desktop computer. :roll: