CY13-R Triggering Bow and Bell

[DrummerJ]

Good day. I have a CY13-R connected to my eDrumin 10. I am getting the bell triggering when hitting the bow at any velocity over 100. I have tried connecting a single cable and using bell sense as well as connecting both cables. I cannot figure out why it is triggering the bell on high velocity hits. It does not do this when connected to Roland TD-12 or ATV Xd3 module. I used the calibrate button as well as trying to setup manually.
Any ideas?

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[Rob]

You're gain sliding is probably set to high, causing signals to be clipped. Try turning the main gain slider down to it's lowest value.

[DrummerJ]

Thanks Rob. I set the gain to as low as 2 but I am still getting bell triggering when I hit the bow after 120 velocity. I connected the cymbal to my ATV XD-3 and it worked perfect.
I connected a Yamaha pc135 to the Edrumin and it work fine.

[Rob]

I have that exact cymbal, but I use bell sense. I'll test it tomorrow and see if I can see any problems.

[Rob]

What are triggering sounds on? The problem is likely there. You can check the eDRUMin MIDI monitor to confirm it's sending the correct notes.

[DrummerJ]

I am triggering sounds on AD2 but, You can see the bell icon light up on the Edrumin panel when I hit it. I will try to grab some video later today. Thanks for looking.

[DrummerJ]

Here is video link of me testing with bell and bow/edge cables connected. I tried to get the screen and me hitting the cymbal for reference. If you need screen only of the UI or anything else let me know.

https://youtu.be/RkvHnNMnXJs

[Rob]

I tried to reproduce the issue here, and could not. You haven't physically modified your pad to make bell triggering easier? Your pad isn't really worn out?

There are changes I could probably make to get pad working better (as you said it works on your TD-12), but I would be very hesitant as those changes would affect a large number of users who are not having any problems. Maybe I could add a bell sensitivity control, although I hate adding more controls and making the UI more cluttered.

[DrummerJ]

Good day Rob. The pad has not been modified by me. I purchased it used but it was in mint condition. Maybe it is defective in some way. I no longer have the td-12 so can only test on ATV xD3. Not the best for testing this type of issue. I have a friend with a TD-50X. Will try it on that and see what happens. No need to make any changes. I will continue to see if I can get it working right. I have already switched to the Yamaha cymbal and will relegate this to crash status for now. Thanks for looking into it. I will update if I get any more info.