Trying to purchase

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rawhead68@yahoo.com
Posts: 5
Joined: Mon May 02, 2022 6:24 pm

Trying to purchase

Post by rawhead68@yahoo.com »

eDRUMin 4
trying to purchase
no alarms
spinning wheel then back to same page with 1 item still in my cart
rawhead68@yahoo.com
Posts: 5
Joined: Mon May 02, 2022 6:24 pm

Re: Trying to purchase

Post by rawhead68@yahoo.com »

Anyone from support here?
I can’t go to customer service because I haven’t bought anything yet….
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Rob
Site Admin
Posts: 4681
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trying to purchase

Post by Rob »

Others are able to purchase. Not sure what the problem is. Are you using a credit card or a PayPal account?
rawhead68@yahoo.com
Posts: 5
Joined: Mon May 02, 2022 6:24 pm

Re: Trying to purchase

Post by rawhead68@yahoo.com »

Credit card
rawhead68@yahoo.com
Posts: 5
Joined: Mon May 02, 2022 6:24 pm

Re: Trying to purchase

Post by rawhead68@yahoo.com »

Just tried again…no luck
rawhead68@yahoo.com
Posts: 5
Joined: Mon May 02, 2022 6:24 pm

Re: Trying to purchase

Post by rawhead68@yahoo.com »

PayPal worked…🤘🏼😎🤘🏼
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Rob
Site Admin
Posts: 4681
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trying to purchase

Post by Rob »

I don't exactly know why there was an issue. Some credit card companies put on strong security restrictions that might result in failure to authorize payments. I've added an error handler so that at lease the website won't just sit there.
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