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Email Help

Posted: Thu Sep 05, 2019 8:27 pm
by cchimi
I tried to get support via email. That page tells me I have to have a transaction number, which I don't have, even though I have purchased two MIDI Expression devices through this site - perhaps five or six years ago. In fact, I bought the original MIDI Expression device when it came in a transparent case, and a bit later the blue Quattro. I still have both. But if I ever got an email showing a transaction number I no longer have it for either product.

I'm sure your records would show the purchases under my name: Carl Chimi.

How can I get the email support that other, more recent, purchasers are getting?

Thanks,

Carl

Re: Email Help

Posted: Fri Sep 06, 2019 1:44 am
by Rob
Hi Carl. I'll send you an email.

Re: Email Help

Posted: Fri Sep 06, 2019 2:27 am
by cchimi
Thanks, Rob. I've received it and will reply to it.