Trigger Not Being Registered

seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Trigger Not Being Registered

Post by seo »

When I try to connect my cymbal triggers it shows "!" on the icon and does not make any sounds. It seems to work every once in a while with a combination of restarts and spamming the pad type. Is there a way around this?
User avatar
Rob
Site Admin
Posts: 4631
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trigger Not Being Registered

Post by Rob »

Read the thread directly below this one.
seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Re: Trigger Not Being Registered

Post by seo »

@Rob I tried doing the instructions in that thread but can't seem to make the disable check appear on the Mac.
seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Re: Trigger Not Being Registered

Post by seo »

Is there an alternative command for Macs?
User avatar
Rob
Site Admin
Posts: 4631
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trigger Not Being Registered

Post by Rob »

option-shift-click

You might also want to move on to version 2 BETA, which is probably more stable that version 1.6 at this point. In version 2 I've relaxed the threshold for detecting compatibility issues and it would be great to hear if the changes I made resolve the issue.
seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Re: Trigger Not Being Registered

Post by seo »

@Rob I tried option sift click but that doesn't seem to do anything, where exactly am I supposed to click? And sure I can try updating the firmware. On the app it says it's up to date on 1.6.2.6. How can I try beta v2?
seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Re: Trigger Not Being Registered

Post by seo »

@Rob Whenever you can, can you let me know where to download the v2 for eDRUMin Control software? The option - shift - click does not work for me so I want to try out the v2 beta that you mentioned to see if my triggers are able to be recognized.
User avatar
Rob
Site Admin
Posts: 4631
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trigger Not Being Registered

Post by Rob »

Where to click
If you follow that thread, you'll see an image showing where that checkbox is. You need to option-shift-click on the checkbox for it to become visible.

Version 2
viewtopic.php?f=29&t=1460
seo
Posts: 8
Joined: Mon Jan 24, 2022 1:12 am

Re: Trigger Not Being Registered

Post by seo »

@Rob thanks I was able to update to v2 but it seems like half my cymbals are still not being recognized/registered...

I am also still not sure what you mean by option shift click. I tried clicking on the screen but that check box does not pop up. Not quite sure how I'm supposed to disable the check. Has that feature been tested on the MacOS? I'm currently on Big Sur 11.6. Thanks.
Attachments
Can't see the disable check
Can't see the disable check
Screen Shot 2022-03-16 at 7.05.46 PM.png (179.2 KiB) Viewed 1219 times
User avatar
Rob
Site Admin
Posts: 4631
Joined: Sat Aug 01, 2009 2:04 pm

Re: Trigger Not Being Registered

Post by Rob »

Yes, is has been tested in macOS. You need to option-shift-click in the red rectangle. For Windows that's alt-shift-click.
image.png
image.png (21.84 KiB) Viewed 1216 times
Post Reply